Shipping Policy

Thank you for shopping with us. We take great care in packaging every fragrance to ensure it arrives safely and in good condition.

Order Processing

• Orders are typically processed within 1 to 3 business days after payment is received.
• Orders placed on weekends or holidays will be processed on the next business day.
• During product launches, holidays, or promotional events, processing times may be slightly longer.

Shipping Methods

We ship throughout the United States using trusted carriers such as USPS, UPS, and FedEx. Shipping options and estimated delivery times are displayed during checkout.

Estimated transit times:

• Standard Shipping: 3 to 7 business days

Delivery times are estimates and are not guaranteed.

Shipping Restrictions

Due to regulations regarding alcohol-based fragrances:

• Perfumes may only be shipped via approved ground services to certain locations.
• We are unable to ship fragrance products to some U.S. territories, APO/FPO addresses, or countries where shipping restrictions apply.
• International shipping availability varies by destination and local import regulations.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

We may occasionally offer free shipping promotions. Any applicable minimum purchase requirements will be clearly stated on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate shipping address.

If an incorrect address is provided, please contact us immediately. While we will do our best to make changes before shipment, we cannot guarantee that address changes can be accommodated after an order has been processed.

Orders returned due to an incorrect or undeliverable address may be subject to additional shipping charges for reshipment.

Lost, Delayed, or Damaged Packages

If your package arrives damaged, please contact us within 24 hours of delivery with photos of the packaging and product.

If your package appears lost or significantly delayed, contact us and we will work with the shipping carrier to investigate. Once a package has been marked as delivered by the carrier, responsibility may transfer to the customer, although we will assist in resolving delivery issues whenever possible.

Signature Confirmation

For higher-value orders, we may require an adult signature upon delivery to help protect against theft and fraud.

Multiple Shipments

If your order contains multiple items, they may ship separately depending on inventory availability. You will receive tracking information for each shipment.

Weather & Carrier Delays

Severe weather, natural disasters, carrier disruptions, and other circumstances beyond our control may impact delivery times. We appreciate your patience during these events.

Questions

If you have any questions about shipping or your order, please contact us at OlfactoryOutlaws@gmail.com. We're always happy to help!